At Risk 🚨

8

↑ 2 since last week

Active Members

147

↑ 3 this month

Checked In Today

23

avg 19 on Sundays

Renewals Due

12

this month

At-Risk Members act before they leave

JM

James Miller

Last seen 18 days ago · streak broken

HIGH

SR

Sophie Reid

Visits dropped 60% · no reply in 9 days

HIGH

TC

Tom Clarke

Renewal in 8 days · low engagement

MED

AK

Aisha Khan

Skipped 3 sessions · mentions back pain

MED

DO

David O'Brien

2-week silence after injury flag

HIGH

LP

Laura Patel

Month 2 slump · response rate 20%

MED

Today's Check-ins 23 members

07:12

Mark Hughes

Strength

🔥 14

07:45

Priya Singh

Cardio

🔥 7

08:30

Connor Walsh

PT

🔥 3

09:05

Fatima Nour

Yoga

🔥 21

09:40

Ben Lawson

Strength

🔥 5

10:15

Zara Ali

Classes

new

AI Activity last 24 hours

⚑

James Miller flagged as high churn risk — streak broken, no WhatsApp reply

2 hours ago

💬

Sent pre-workout nudge to 14 members for Monday morning

4 hours ago

↩

Priya Singh replied to sleep check-in: "felt great today 💪"

5 hours ago

★

Fatima Nour earned 50 pts — 21-day streak milestone 🎉

6 hours ago

⚑

David O'Brien flagged — 2 weeks absent after shoulder injury note

Yesterday

All Members 147 active

JM

James Miller

Member 8 months · Glasgow

⚠ High risk Strength Weight loss

Last session 18 days ago · Bench 80kg × 4×6 · RPE 7

SR

Sophie Reid

Member 3 months · Edinburgh

⚠ High risk Cardio Month 3 slump

Last session 9 days ago · 5km run · no reply to nudge

FN

Fatima Nour

Member 6 months · Glasgow

🔥 21-day streak Yoga Flexibility

Last session today · Yoga flow · RPE 5 · 320 pts

MH

Mark Hughes

Member 14 months · Glasgow

🔥 14-day streak Strength Hypertrophy

Last session today · Deadlift 140kg × 3×5 · RPE 8

AK

Aisha Khan

Member 2 months · Edinburgh

⚠ Med risk Back pain Rehab

Last session 5 days ago · Mentions back discomfort

ZA

Zara Ali

New member · Day 1 today

New Classes Fat loss

Joined today · Onboarding message sent by AI

TC

Tom Clarke

Member 12 months · Glasgow

Renewal in 8 days Strength

Last session 3 days ago · Squat 100kg · low engagement

PS

Priya Singh

Member 5 months · Edinburgh

🔥 7-day streak Cardio 5k training

Last session today · 6km run · replied to AI 💪

AI Activity Log what the system did while you slept

⚑

James Miller flagged HIGH risk — 18 days absent, streak broken, no WhatsApp reply in 9 days. Suggest: call or free session offer.

Today, 07:00

💬

Sent Sunday pre-week motivation to 31 members via WhatsApp (in Wendy's voice)

Today, 08:30

↩

Priya Singh replied: "felt great today 💪" — engagement score updated +12

Today, 09:50

★

Fatima Nour reached 21-day streak — 50 bonus pts awarded, milestone message sent 🎉

Today, 10:00

💬

Sleep check-in sent to 8 members who trained yesterday evening

Yesterday, 23:00

⚑

David O'Brien flagged HIGH risk — 14 days absent after shoulder injury note. No response to 2 check-ins.

Yesterday, 18:00

★

Mark Hughes completed 14-day streak — 30 pts awarded

Yesterday, 12:30

💬

Personalised meal timing reminder sent to Tom Clarke based on his cut goals

Yesterday, 07:15

↩

Aisha Khan replied to check-in mentioning lower back pain — profile updated, trainer alert raised

2 days ago

This Week's Summary

147

messages sent

68%

response rate

3

churn saves

Member Messages 3 unread

AK

Aisha Khan NEW

"Hi, my back is still a bit sore. Should I skip legs today?"

2h ago

TC

Tom Clarke NEW

"Thinking about pausing my membership next month tbh"

5h ago

MH

Mark Hughes NEW

"Deadlift felt great today. Can we add an extra session this week?"

6h ago

PS

Priya Singh

"felt great today 💪"

9h ago

FN

Fatima Nour

"21 days! Never done this before 😭 thank you"

10h ago

Points & Rewards what members are earning

Leaderboard 🏆

1

FN

Fatima Nour

21-day streak

320 pts

2

MH

Mark Hughes

14-day streak

240 pts

3

PS

Priya Singh

7-day streak

180 pts

4

CW

Connor Walsh

3-day streak

95 pts

Reward Catalogue 🎁

Free PT Session

1-on-1 with trainer

200 pts

Protein Bar Pack

Box of 12

150 pts

Month Discount

10% off renewal

300 pts

Guka Merch

T-shirt or bottle

250 pts

GUKA™

Loyalty card on your phone

No paper, No App, Just rewards.

Add toApple Wallet Add toGoogle Wallet

GUKA Loyalty

Works with Apple Wallet & Google Wallet

→

CRM

GDPR compliant

→

GUKA™

Mobile loyalty card

Keep them coming back.

Pick your trade

choose one to begin

Cafe & Bakery

for coffee shops & bakers

→

Salon

for hair & beauty studios

→

Gym

for fitness & wellness

→

Other

anything else, we got you

→

Keep them coming back.

Brew loyalty with every cup

Apple Wallet · Google Wallet · No app download needed

fresh out the oven

Reward every order, no card to carry

· · ·

How Guka Loyalty works

Zero friction for you. Zero app download for them.

📲

Scan QR → Card saved to Wallet

First-time customers scan your in-store QR code. Their loyalty card is added straight to Apple Wallet or Google Wallet in seconds — no app download, no plastic card required.

☕

Add points offline, every order

Open the Guka app and scan their Wallet card. No internet connection needed — points are added on the spot, every single time they order.

📋

Know every regular, automatically

Every transaction builds a real profile — purchase history, visit frequency, and contact details — collected effortlessly with zero sign-up forms for your customers.

🤖

AI that keeps them coming back

Built-in AI analyses your customer data and helps you run targeted promotions — the right offer, to the right customer, at the right moment.

Choose your plan

Start free for 14 days. No credit card required.

Loyalty Card

Digital stamp cards for your regulars

£12

per month

Digital loyalty cards
Basic analytics
Email notifications
Up to 500 customers

Most popular

Pro

Full CRM & customer insights

£25

per month

Everything in Loyalty
Full CRM system
Advanced analytics
Custom reward rules
GDPR compliant
Unlimited customers

AI Order Assistant

Smart ordering & predictions

£99

per month

Everything in Pro
AI order predictions
Smart recommendations
Inventory integration
Order automation

14 days free · no auto-charge · cancel in one click

· · ·

Questions & Answers

How does a customer get their loyalty card? ▼

They scan your in-store QR code with their phone camera — that's it. The loyalty card is added directly to Apple Wallet or Google Wallet in seconds. No app download, no account sign-up, no plastic card needed.

Do I need internet to add points? ▼

No. You scan the customer's Wallet card with the Guka app and points are added on the spot — even without an internet connection. Perfect for busy counter service.

What customer data do I get? ▼

Every time a customer earns points, you automatically capture their purchase history, visit frequency, and contact details — all in one place, with no extra steps for you or them.

How does the AI help my cafe? ▼

The built-in AI analyses your customers' spending patterns and visit behaviour, then helps you create targeted promotions — like a re-engagement offer for regulars who haven't been in for a while.

Is my customer data GDPR compliant? ▼

Absolutely. All data is stored in the EU with encryption at rest. We provide one-click export & deletion tools so you're always in control.

How do I get started? ▼

Sign up, print your QR code, and you're live. Setup takes under 10 minutes. Our team is on hand to help with onboarding if you need it.

Keep them coming back.

Turn first visits into forever clients

Apple Wallet · Google Wallet · No app download needed

pamper your regulars

Remember every preference, every visit

· · ·

How Guka Loyalty works

Effortless for you. Delightful for your clients.

📲

Scan QR → Card saved to Wallet

New clients scan your in-salon QR code once. Their loyalty card lands instantly in Apple Wallet or Google Wallet — no app to download, no plastic card to hand out.

✂️

Add points offline, every appointment

Scan their Wallet card with the Guka app after each visit. No internet connection needed — quick, consistent, and completely hassle-free every time.

💼

A complete picture of every client

Visit history, spend patterns, and contact details — all captured automatically as you go. No forms, no manual input. Just a growing client database that's always up to date.

🤖

AI that fills your chairs

Our AI spots clients who are overdue for a visit and helps you send personalised re-engagement messages — so your regulars stay regular and your chair stays full.

Choose your plan

Start free for 14 days. No credit card required.

Loyalty Card

Digital stamp cards for regulars

£12

per month

Digital loyalty cards
Basic analytics
Email notifications
Up to 500 customers

Most popular

Pro

Full CRM & client management

£25

per month

Everything in Loyalty
Full CRM system
Advanced analytics
Custom reward rules
GDPR compliant
Unlimited customers

AI Booking

Smart appointment management

£99

per month

Everything in Pro
AI booking assistant
Smart rescheduling
No-show predictions
Automated reminders

14 days free · no auto-charge · cancel in one click

· · ·

Questions & Answers

How does a client get their loyalty card? ▼

They scan your in-salon QR code with their phone camera. The loyalty card is added instantly to Apple Wallet or Google Wallet — no app download, no account creation, nothing to carry.

Do I need internet to add points? ▼

No. You scan the client's Wallet card with the Guka app after each appointment and points are added on the spot — even without an internet connection.

What client data do I get? ▼

Every appointment automatically builds a profile: visit history, spend, frequency, and contact details. You get a full picture of each client without any extra admin work.

How does the AI help my salon? ▼

The built-in AI identifies clients who are overdue for a visit and helps you craft personalised outreach — like a tailored message to a regular who hasn't booked in 6 weeks — so your chairs stay full.

Is my client data GDPR compliant? ▼

Absolutely. All data is stored in the EU with encryption at rest. One-click export & deletion tools keep you fully in control.

How do I get started? ▼

Sign up, print your QR code, and you're live. Setup takes under 10 minutes. Our team is on hand to help with onboarding at no extra cost.

Keep them coming back.

Crush retention, build loyal members

14-day free trial · No auto-billing · Cancel anytime

stronger every visit

Track progress, reward consistency

· · ·

Choose your plan

Start free for 14 days. No credit card required.

Loyalty Card

Digital rewards for members

£12

per month

Digital loyalty cards
Basic analytics
Email notifications
Up to 500 members

Most popular

Pro

Full CRM & member insights

£25

per month

Everything in Loyalty
Full CRM system
Advanced analytics
Custom reward rules
GDPR compliant
Unlimited members

AI Coach

Personalised member engagement

£99

per month

Everything in Pro
AI member profiling
Workout insights
Churn prediction
Personalised engagement

14 days free · no auto-charge · cancel in one click

· · ·

Questions & Answers

Do you offer a free trial? ▼

Yes! Every plan includes 14 days free. No credit card required, and we never auto-charge.

Is my member data GDPR compliant? ▼

Absolutely. All plans are fully GDPR compliant with EU data storage and encryption.

How do I cancel? ▼

Cancel anytime with one click. No questions, no fees, no lock-in.

What are the AI usage limits? ▼

AI Coach analyses unlimited member profiles in real time. 50,000+ data points per member. Contact us for enterprise needs.

Can I migrate existing data? ▼

Yes! We import from most gym management systems. Free migration assistance included.

What support is included? ▼

24/7 email on all plans. Live chat for Pro & AI. We help with everything from setup to strategy.

Keep them coming back.

Loyalty that fits any business

14-day free trial · No auto-billing · Cancel anytime

easy, for everyone

No tech headaches, no learning curve

· · ·

Choose your plan

Start free for 14 days. No credit card required.

Loyalty Card

Digital rewards for your customers

£12

per month

Digital loyalty cards
Basic analytics
Email notifications
Up to 500 customers

Most popular

Pro

Full CRM & customer management

£25

per month

Everything in Loyalty
Full CRM system
Advanced analytics
Custom reward rules
GDPR compliant
Unlimited customers

AI Assistant

Smart automation & insights

£99

per month

Everything in Pro
AI-powered insights
Smart automation
Predictive analytics
Custom integrations

14 days free · no auto-charge · cancel in one click

· · ·

Questions & Answers

Do you offer a free trial? ▼

Yes! 14 days free on every plan. No credit card, no auto-charge.

Is my customer data GDPR compliant? ▼

Absolutely. GDPR compliant across all plans. EU storage, encryption, one-click data tools.

How do I cancel? ▼

One click in your dashboard. No questions, no fees, instant.

What are the AI usage limits? ▼

AI Assistant handles unlimited interactions. Scales with your business. Enterprise plans available on request.

Can I migrate existing data? ▼

Yes! We import from most CRM and loyalty platforms. Free migration help included.

What support is included? ▼

24/7 email on all plans. Pro & AI get live chat. Full onboarding support.

Fitness Digital Twin

Your members deserve to be remembered.

A retention layer for gyms. It remembers every member's goals, injuries, and habits — and reaches out before they drift away.

Not an app. Not a PT. A quiet assistant that sits on top of your existing system.

✓ Keep your current system · ✓ 30-day free pilot · ✓ No results, no fee

Wendy, 34

Member since Jan 2024 · Glasgow

Goal Strength + fat loss

Injury Right knee — managing

Last session Squat 52kg × 3×8

RPE 6.5

Goblet squats ✓ OK

Risk ⚠ Streak breaking

The Problem

Members don't leave. They get forgotten.

80% of gym churn isn't about dissatisfaction. It's about absence — yours.

Your system today

What the member feels

Knows their name and renewal date

Wants to be known

Tracks visits

Misses the nudge

Alerts you a week before they quit

Showed signs three weeks ago

By the time you notice, they're already gone.

What It Does

Five things. That's it.

no bloat, no complexity

🧠

01

Member Memory

Every member gets a living profile: goals, injuries, training history, mood. Not a CRM record. A real memory.

Wendy, 34. Right knee — managing. Goblet squats OK. Last session: squat 52kg × 3×8. RPE 6.5.

📲

02

Proactive Nudges

The system reaches out first — pre-workout, meals, sleep. A personal assistant for every member, 24/7.

One PT handles 10 people. This handles 500. Each message feels personal.

🚨

03

Churn Alerts ⭐ KEY

We watch response rates, check-ins, training streaks — and flag at-risk members three weeks early. Your team gets time to act. A call. A free session. A real conversation.

Stop saving members after they leave. Catch them before.

🎮

04

Points & Rewards

Members earn points for showing up, replying, completing sessions. You decide the rewards — PT sessions, supplements, merch, renewal discounts.

Make staying feel better than leaving.

🎙️

05

Your Voice, At Scale

Record 30 seconds of your voice. The system sends messages in your voice, your tone, to every member.

Members don't hear a broadcast. They hear you.

· · ·

Boundaries

We're not here to replace anything.

✕ Not a new gym management system
✕ Not a replacement for trainers
✕ No new app for members (we use WhatsApp)
✕ No license fees, no setup costs
✓ We add memory and warmth to what you already have.

plug in, not rip out

Pricing

How this works

1

Phase 1 — Pilot (30 days)

🎁 Free.

We onboard 50 members. We run for 30 days. No contract, no invoice, no risk. You see it work before you pay anything.

2

Phase 2 — The numbers

📊 Together we look at three.

After 30 days, we sit down and review three metrics together:

Renewal rate Visit frequency NPS score

3

Phase 3 — Whatever works

Your call.

Good numbers → monthly fee, revenue share, partnership — your choice.

Bad numbers → we walk away. No invoice.

Why Now

Retention is the new acquisition.

80%

of gym churn is absence, not dissatisfaction

1/5

the cost of keeping a member vs. finding a new one

2×

member acquisition costs have doubled

3 wks

earlier we flag churn vs. your current system

PT margins are tight. Members have more options than ever. The trick is making them feel seen. Humans can't do that at scale. Systems can.

About

Who's behind this

Dexter

Founder & Engineer

→ Independent developer & full-stack engineer
→ Ships end-to-end product systems — backend, mobile-first UI, infrastructure
→ Based in Scotland, United Kingdom

Wendy

Co-founder & Product

→ Full-stack engineer and multi-business operator
→ Architect of OpenClaw, a multi-agent AI framework in production
→ Specialises in retention systems for service businesses

"Retention is the most expensive problem a gym can ignore. Guka exists to make it easy to solve." — Wendy, Co-founder

Ready?

One conversation. That's all.

20 minutes. A coffee.

We bring a retention plan tailored to your gym, walk you through a live demo, answer everything.
No contract. No deposit. No pitch deck.

📧 hello@guka.co.uk

📍 Glasgow · Edinburgh

no contract · no deposit · no pitch deck

Questions & Answers

Will members feel spammed? ▼

Every message is tied to their own goal and state. Irrelevance feels like spam. Relevance feels like care. Members also control frequency.

Is it GDPR compliant? ▼

Yes. Encrypted storage, UK GDPR aligned. Member data belongs to the gym — never used elsewhere or sold to any third party.

Will it conflict with our current system? ▼

No. We sit on top. Your front desk, your sales flow, your CRM — nothing changes. We add a layer; we don't replace anything.

What do our trainers need to do? ▼

Five minutes a week. They review the at-risk list and decide who to reach out to. The system does the rest.

Who should we put in the pilot? ▼

Members in month 1–3 of their membership. That's the churn window. That's where you'll see the lift fastest.

Which WhatsApp does this use? ▼

WhatsApp Business API. Members receive messages in their existing WhatsApp — no new app, no new account. It just works.

How does it work?

Three simple steps, no app to download for customers

01

Customer scans QR code in store

Place a Guka QR code at the counter or table. Customers scan with their phone camera — no app needed.

In store No download

↓

02

Add card to Apple Wallet or Google Wallet

One tap saves their loyalty card right into their phone wallet. Always there when they come back — like a real stamp card, but better.

Apple Wallet Google Wallet

↓

03

Staff scans to add stamps & rewards

Your team logs into the Guka staff app on any phone. Scan the customer's wallet card to add stamps, redeem rewards, or check their history — takes 2 seconds.

Staff app 2-sec scan

Get in touch.

We’d love to hear from you

01

Email us

hello@guka.co.uk
We respond within 1–2 business days.

General & business enquiries

02

Location

Scotland, United Kingdom · Glasgow & Edinburgh

Based in Scotland

· · ·

About our digital cards

Guka provides non-payment digital loyalty cards for small businesses. Customers can add a membership or stamp card to Apple Wallet or Google Wallet. Guka does not issue payment cards, stored-value cards, bank cards, or financial products.

Non-payment Loyalty only

Terms of Service

Last updated: May 2026

1. The Service ▼

Guka is a loyalty card software platform operated by 5dogthings Ltd., registered in Scotland, United Kingdom. Guka enables merchants to issue digital loyalty and membership cards via Apple Wallet and Google Wallet. Guka does not provide payment services, stored-value cards, or any regulated financial products. The service is for loyalty and membership purposes only.

2. Free Trial ▼

New merchants receive a 14-day free trial. No credit card is required to start. Your trial will not automatically convert to a paid subscription — you choose a plan to continue after the trial ends. All features of the selected plan are available during the trial.

3. Subscription & Pricing ▼

Plans are billed monthly. Current prices: Loyalty Card £12/month (up to 500 customers), Pro £25/month (unlimited customers, full CRM). Prices may change with 30 days’ notice. All prices are exclusive of VAT where applicable. Payment is processed securely; Guka does not store card details.

4. Cancellation & Refunds ▼

You may cancel at any time in one click from your account settings. Cancellation takes effect at the end of the current billing period. No refunds are issued for unused portions of a billing period. On cancellation, your data is retained for 30 days before deletion so you can export it.

5. Your Data ▼

Merchants own their customer data at all times. Guka processes merchant and customer data solely to provide the loyalty card service. We do not sell, share, or use your data for advertising. Customer data collected through Guka cards belongs to the merchant. See our Privacy Policy for full details.

6. Merchant Responsibilities ▼

Merchants are responsible for: (a) obtaining a lawful basis (such as customer consent) before collecting personal data through Guka; (b) informing customers how their data will be used; (c) using Guka solely for loyalty, membership, and stamp card purposes. Merchants must not use Guka to issue payment instruments, store monetary value, or conduct any regulated financial activity.

7. Limitation of Liability ▼

Guka is provided as a software tool. To the fullest extent permitted by law, 5dogthings Ltd. is not liable for indirect, incidental, or consequential losses arising from use of the service. Our total liability to any merchant shall not exceed the fees paid in the three months preceding the claim. Guka does not guarantee specific business outcomes, retention rates, or revenue improvements.

8. Governing Law ▼

These Terms are governed by the laws of Scotland, United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts. Questions about these Terms? Contact us at hello@guka.co.uk.

· · ·

Privacy Policy

Last updated: May 2026

1. Who We Are ▼

Guka is a loyalty card platform operated by 5dogthings Ltd., registered in Scotland, United Kingdom. Questions about this policy or your data? Contact us at hello@guka.co.uk.

2. What Data We Collect ▼

Merchant data: name, email, business name, subscription and billing information.

Customer data (collected by merchants via Guka): customer name, contact details (email or phone), member ID, stamp and points balance, visit history, redemption records, device identifiers, and Apple/Google Wallet pass tokens used to deliver pass updates.

3. How We Use Data ▼

We use data solely to provide the Guka loyalty card service: to issue and update Wallet passes, to record stamps and redemptions, and to provide merchant analytics. We do not sell data to third parties. We do not use customer data for advertising. Merchant data is used to manage accounts and process subscriptions.

4. Wallet Pass Data ▼

When a customer adds a Guka loyalty card to Apple Wallet or Google Wallet, device identifiers and pass tokens are used to send pass updates (e.g. updated stamp count). This is processed in accordance with Apple’s and Google’s own privacy policies. Guka uses this data only to update the customer’s loyalty pass — never for tracking or advertising.

5. Data Retention ▼

Merchant account data is retained for the duration of the subscription and deleted 30 days after account cancellation. Customer data is controlled by the merchant; Guka will delete it upon merchant request or account deletion. Anonymised, aggregated analytics data may be retained indefinitely.

6. UK GDPR & Data Roles ▼

For customer data collected through Guka, the merchant is the data controller and 5dogthings Ltd. is the data processor. Merchants are responsible for ensuring a lawful basis for collecting customer data. 5dogthings Ltd. processes data only on the merchant’s instructions, in accordance with UK GDPR and EU GDPR where applicable. All data is stored with encryption at rest. Guka supports data export and deletion.

7. Your Rights ▼

Under UK GDPR you have the right to access, correct, or delete your personal data. Merchants can export or delete customer data at any time from their Guka dashboard. To submit a data request, contact us at hello@guka.co.uk. We respond within 30 days.

8. Cookies ▼

The Guka marketing website uses no third-party tracking cookies. The merchant dashboard uses essential session cookies to maintain your login. No advertising or analytics cookies are placed on merchant or customer devices.

9. Contact & Updates ▼

For data requests or privacy questions, email us at hello@guka.co.uk. We may update this policy from time to time; the current version is always published at guka.co.uk. Continued use of the service after an update constitutes acceptance of the revised policy.

· · ·

About Guka

Built in Scotland for small businesses

Company

Who we are

5dogthings Ltd.

Registered in Scotland, United Kingdom

→ Loyalty cards and customer retention tools for cafes, salons, gyms and local businesses
→ Customers add digital stamp cards to Apple Wallet or Google Wallet — no app download needed
→ Staff scan cards to add stamps and redeem rewards in seconds
→ Based in Scotland · serving Glasgow, Edinburgh and beyond

Team

Dexter

Founder & Engineer

→ Independent developer & full-stack engineer
→ Ships end-to-end product systems — backend, mobile-first UI, infrastructure
→ Focused on practical software for cafes, salons and local businesses
→ Based in Scotland, United Kingdom

"Small businesses don't need another dashboard. They need tools that work the moment a customer walks in and the moment they walk out. That's what we build." — Dexter, Founder

Wendy

Co-founder & Product

→ Full-stack engineer and multi-business operator
→ Architect of OpenClaw, a multi-agent AI framework in production
→ Specialises in retention systems and customer data infrastructure
→ Based in Scotland, United Kingdom

"Retention is the most expensive problem a small business can ignore. Guka exists to make it easy to solve." — Wendy, Co-founder

· · ·

About our digital cards

Guka provides non-payment digital loyalty cards for small businesses. Customers can add a membership or stamp card to Apple Wallet or Google Wallet. Guka does not issue payment cards, stored-value cards, bank cards, or financial products.

Non-payment Loyalty only Apple Wallet · Google Wallet